Retail

We support some of the largest retailers in the world. Providing them with expert customer service teams that power orders, complaints, refunds and more.

Nestlé approached Socialbear Community to provide a 5 minute response time during their mother's day campaign. Our in-house Community Management team provide campaign specific weekday and out-of-hours support over Instagram and Facebook.
Support Channels:
Facebook
Instagram
Services:
1376 tickets per month
336 hours monitored
F-Factor require expert Community Management to support their following of 107k + loyal fans. Socialbear Community provide real-time responses and group moderation, to ensure fans receive the highest level of product knowledge and customer support.
Support Channels:
Facebook 
Instagram
Twitter
Services:
3000 tickets per month
Brand Protection
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100+ Agents ready to support your brand

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Socialbear Community provides global Community Management for Social Media. This full-stack service includes: agents, management, security, training, analytics and data. 

+44 (0)20 3984 9410


Socialbear Community 

39A Welbeck Street
Marylebone
London
W1G 8DH

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