Automotive
Delivering fast replies on Social Media. 24/7
Automotive companies must be committed to responding to requests in real time, in order to create a personalised experience, guide the consumer through the purchasing journey and prevent PR disasters.

Whether it be responding to an Auto Show, a new nameplate launch or career enquiries, proactive Community Management directs the consumer to assistance fast.
 

38% of consumers report they’ll consult social media next time they purchase a car (CMO Council).

 

Socialbear Communities works with leading Automotive companies to supercharge their customer support.

 

  • Customer queries

  • Recruitment

  • Complaints and refunds

  • Trade Show management

  • Sentiment Analysis

  • Social listening

  • Individual customer analysis

  • Influencer requests

Jaguar Land Rover

- Socialbear Community provide Auto Show and PR launch support over Instagram, Facebook  and Twitter.

- All responses go through our sentiment analysis, providing the client with in-depth analysis on campaign performance.

- Moderation for streaming of real-time guest uploads, both in Jaguar Land Rover Experience Centres, as well as Auto Shows.

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Socialbear Community provides global Community Management for Social Media. This full-stack service includes: agents, management, security, training, analytics and data. 

+44 (0)20 3984 9410


Socialbear Community 

39A Welbeck Street
Marylebone
London
W1G 8DH

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