Customer Support. Supercharged.
We deliver fast replies on Facebook, Instagram, Twitter and LinkedIn 24/7. Human customer support, with training, management and analytics included.
We only use humans
All our Customer Support Staff are located in our network of offices and every reply is bespoke to the individual query, in 50 languages
5 minute response
We guarantee a response time within 5 minutes of the customer mentioning your @username or commenting on your sponsored ads and page
We work with your brand to create a full selection of signed-off replies. These can be used to answer the most common questions, from product complaints to sales
We actively monitor and remove all inappropriate comments, images, hate speech comments, and trolls from your brand’s Social Competitions or Pages